Return & Exchange Policy

At DOB Skateshop, we want to ensure you have a smooth shopping experience. Please read our return and exchange policy carefully.

  1. Size Guide:
    Before placing your order, kindly review our size guide to ensure you select the correct size.

  2. Product Inspection:
    We encourage you to inspect the product thoroughly in front of the delivery person. If you find any defects or the item doesn’t fit, please return it immediately to the delivery person. (Note: You have to pay the delivery fee when returning the product.)

  3. No Refunds:
    We do not offer refunds. Exchanges can only be made for products of equal or higher value.

  4. Exchange Policy:

    • Products can only be exchanged once.
    • Exchanges must be made within 7 days and from our physical store.
    • The item must be unused, clean, and in its original condition for the exchange to be accepted.
  5. Customer Service:

    • Contact Number: +88 1670 787819
    • Available: 10:00 AM – 10:00 PM, Thursday to Tuesday (except government holidays).
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