Return and Exchange Policy:
- Customer can return/exchange the received product in unused condition within 7 days
- For any return/exchange, customer needs to inform our Customer Care by calling: +880 1670 787819 or email at: contact@dob.com.bd within 24 hours of receiving the delivery
- Customer can order the same product in different size/color or a different product of the same value in return/exchange
- Customer can exchange any ordered product for 1 time only
- Products ordered through online, can be returned/exchanged at physical stores
- Once the product is sold, refund is not possible and the customer will be issued a voucher that can be used in dob.com.bd only. The voucher is valid for one year of generation
- Return Voucher will be generated once the customer returns the product